Atlas Personal Wealth Management Privacy Policy

This Privacy Policy explains how we use any personal information we collect about you.

What personal information do we collect about you?

The type of personal data we collect about you and how it’s used depends on what contact you have with us, your needs, the relationship you have with us and the products/services you hold or enquire about.

The following is information which we will need to obtain about you:

·        Title, name, date of birth, marital or civil status, gender, contact details, addresses, nationality. This also extends to documents that will help us to verify your identity.

·        Employment and remuneration information, including salary, bonus schemes, any overtime, sick pay, other benefits and employment history.

·        Bank account details, loans and other liabilities, tax information, income and expenditure, family circumstances and details of any dependents.

·        Health status and history, details of treatment and prognosis and medical reports.

It can also include information which either you give to us or we obtain about you. 

We may also gather data from our website’s ‘contact us’ form, used to enquire about our services or from when you voluntarily complete client surveys.

Why do we need to collect and use your personal data?

The main reason we collect this data is to complete the services you have entered into a contract with us for. Without knowing this information, we would be unable to fulfil our legal and regulatory obligations. Therefore, it is essential we collect this information.

However, we also collect this data because you will have given us consent to do so. We will, before proceeding, ask you to provide us with your consent to the processing of your data.

If we need to collect special category data (e.g. health or mental conditions, trade union membership, biometric data etc) we will obtain your explicit consent first.

How will we collect your data?

We will collect and record your data from a variety of sources, however, we rely mostly on this information coming directly from you. We will collect this information usually over a series of meetings, but most of this will be collected during our fact-finding meeting.

We may also collect this data from third parties such as, professional introducers, credit checks, your employer etc.

Who we might share your information with

With your consent, we may contact you via email about products or services we believe could be relevant or useful to you. We do not pass your information to other companies for their own marketing activities.

To provide our services, we may need to share your information with third parties we work with. This includes professionals that provide legal, compliance and accountancy services as well as product and platform providers we use to setup any recommended financial arrangements.

Where third parties are involved in processing your data, we will always have a formal agreement in place. This agreement will outline the purpose and limits their use of your data, requiring them to maintain confidentiality while obliging them to follow our instructions.

If we do need to send your personal data to a third party, we take appropriate precautions to keep it secure while it’s being transferred. This includes password protected files or using a secure messaging system where possible. To fulfil our obligations in respect of money laundering and financial crime prevention, we may also share your information with third party agencies for identity verification purposes.

Artificial Intelligence

At times, we may make use of AI or machine learning to enhance our service proposition and operations. An example of this may be where we use an AI notetaker to record our client meetings.

Where we use artificial intelligence (AI), we apply the same strict data protection standards to ensure your information is handled securely and responsibly, in full compliance with relevant data protection laws and guidance from the ICO guidelines.

How long will we hold your data?

As we have entered a contract for services, we will need to retain your data for a certain period to be able to carry out that contract. We will take reasonable steps to keep your personal data up to date.

In addition to this, we are also subject to regulatory requirements which require us to retain your data for a specified period of time. These are:

·        Three years for mortgage business

·        Three years for insurance business 

·        Five years for investment business

·        Indefinitely for pension transfers and opt-out business

However, we do reserve the right to hold your data for longer than the minimum periods stated above. We will hold your data throughout our relationship. If at any point this relationship comes to an end, we will hold your data for five years after this point.

This does impact your right to have your data erased as it will be held for at least the minimum period of time required and then for five years after the end of our relationship. Only at that point will we comply with your request for your data to be erased.  

Can I access the information you hold on me?

Yes, you can. You have the right to request a copy of the information that we hold on file for you. If you would like a copy of some or all of your personal information, please email or write to us using the contact details provided via our website.

We will supply this information to you free of charge. However, we reserve the right to charge a reasonable fee to comply with your request if we believe it is excessive.

Marketing

As a client of the firm, we would like to send you marketing material to keep you up to date with our services which may be of interest to you. Please note, we will ask for your consent and for your preferred method of contact before sending you anything. You will also have a right to withdraw this consent at any time and should you wish to no longer be contacted for marketing purposes, you can contact us by email or post.